Privacy policy
This Privacy Policy describes how spheroman.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@spheroman.com or by mail using the details provided below:
Spheroman 7035 boul des Gradins Québec, Québec G2J 1V6 Canada
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information".
Device Information Purpose of collection: to load the Site accurately and perform analytics Source: collected automatically using cookies, log files, web beacons, tags, or pixels Disclosure: shared with our processor Shopify Personal Information: browser version, IP address, time zone, cookie info, pages or products viewed, search terms, and interactions with the Site
Order Information Purpose of collection: to fulfill orders, process payments, arrange shipping, provide confirmations, communicate with you, and screen for fraud Source: collected from you Disclosure: shared with Shopify, payment gateways (e.g., PayPal, Stripe), shipping platforms (e.g., DHL Express, Purolator, Canada Post) Personal Information: name, billing and shipping address, payment information (e.g., credit card numbers, PayPal), email address, and phone number
Customer Support Information Purpose of collection: to provide support Source: collected from you Disclosure: shared with email platforms (e.g., Gmail) Personal Information: name, email address, and any info you voluntarily submit in messages
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us fulfill orders and operate the Site. Examples:
Shopify (store platform): https://www.shopify.com/legal/privacy
Payment processors: Stripe, PayPal
Shipping providers: DHL Express, Canada Post, Purolator.
We may share your information to comply with legal obligations or protect our rights.
Behavioral Advertising
We use your Personal Information to deliver targeted ads and marketing communications. For example:
We use Google Analytics. Learn more: https://www.google.com/policies/privacy/
You can opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout
We may use Facebook Pixel and other ad platforms to serve ads based on your activity
To opt out of targeted ads:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance: https://optout.aboutads.info/
Using Personal Information
We use your personal information to:
Provide products and services
Process payments
Ship orders
Communicate order status
Send product updates and offers (with your consent)
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following bases:
Your consent
The performance of our contract with you
Compliance with legal obligations
Our legitimate interests that do not override your rights
Retention
We retain your Personal Information unless you request its deletion. To request deletion, contact info@spheroman.com.
Automated Decision-Making
We do not engage in automated decision-making that has a legal or significant effect on you. Shopify may temporarily blacklist IPs or cards to prevent fraud.
Selling Personal Information (CCPA)
We do not sell your Personal Information. We do not sell information of minors. We do not offer financial incentives for data sharing.
Your Rights
GDPR (EEA Residents): You may request access, correction, deletion, or transfer of your Personal Information. Contact us at info@spheroman.com. Data may be stored in Canada or the U.S. Learn more: https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA (California Residents): You may request to access, delete, or correct your information. You may also appoint an authorized agent. Contact us at info@spheroman.com
Cookies
We use cookies to improve your experience and run our store. Learn more: https://www.shopify.com/legal/cookies
Common Shopify cookies include: _secure_session_id (navigation), _shopify_country (checkout), cart (cart tracking), checkout_token (checkout authentication), _shopify_y (analytics), _landing_page (track referral source), and others as listed by Shopify.
Cookies may be session-based or persistent (30 minutes to 2 years). You can control cookie settings via your browser. Disabling cookies may affect functionality.
Do Not Track
We do not alter our practices in response to Do Not Track signals.
Changes
We may update this policy to reflect changes to our practices, operations, or legal obligations.
Complaints
If you are not satisfied with our response to a privacy-related complaint, you can contact the relevant data authority:
For Canadian residents: Office of the Privacy Commissioner of Canada 30 Victoria Street Gatineau, Quebec K1A 1H3 Phone: 1-800-282-1376 Website: https://www.priv.gc.ca/en/report-a-concern/
For EU residents: Contact your local Data Protection Authority. Find yours at: https://edpb.europa.eu/about-edpb/board/members_en
Last updated: May 24, 2026